Velocity Ammunition Sales, LLC
FREQUENTLY ASKED QUESTIONS
Does Velocity Ammo sell factory new Ammunition?
Yes, all of our ammo is factory fresh, new Ammo.
From time to time we may offer trade in Ammo or surplus Ammo, but that will always be specified in the item description.
Does Velocity Ammo sell reloaded Ammunition?
No, Velocity Ammo does not sell reloaded Ammunition.
Does Velocity Ammo offer free shipping?
Any ammunition order over $200 qualifies for free shipping. All other merchandise purchased from our store will be charged for shipping. Velocity Ammo strives to offer quality ammo at the industries best prices, so generally we are unable to absorb the cost of free shipping.
Does Velocity Ammo offer discounts?
Yes, from time to time Velocity Ammo will run a special in the form of a discount code that gives our customers an additional percentage off discount. Please watch our Social Media pages and your email to find discount codes we may be offering.
Has my order shipped?
We pride ourselves on the speed of our shipping team here at Velocity. Orders placed in the morning usually ship out the same day or at the latest the next day under normal circumstances. In the case of high order volume, shipping may take longer than usual. As soon as your order is processed you will receive an email with a UPS tracking number attached, which will keep you updated on the status of your order.
How do I return an order?
Unfortunately, under most circumstances we are unable to take returns on ammunition once it has left the warehouse and is in the hands of the public because of liability reasons. However, if you happened to have received the wrong product or if your product is damaged let us know at firstname.lastname@example.org. We will work quickly to correct our mistake or replace your product if possible.
Your claim must be reported to Velocity Ammo within 7 days from receipt of the shipment. Any claims outside the 7 days will be considered void and the sale will be final.
Can I change quantities or remove items from my order?
Yes, we are very willing to change quantities in orders or remove items totally if they were ordered accidentally or are not legal in your state for purchase as long as you get in contact with us before your order ships from the warehouse. Our shipping team is very good at catching and holding orders that seem like they may not be legal to ship to your state.
How do I navigate the website?
There are a couple ways to navigate through the Velocity Ammo website, under the banner there is a search bar for directly searching for a product you are looking for. The second way to browse is by clicking on the tabs on the left side of the screen. If you are on a mobile device, scroll down past all the featured products to the drop down tabs, which is where you will also find the search bar.
Does Velocity Ammo offer local pickup?
Velocity does not offer local pickup at this time. We have a warehouse dedicated to shipping and receiving and it is not setup for retail sales. Velocity ships very quickly and ships ammunition orders over $200 for free.