All sales are final. Velocity cannot take back ammunition once it has left our facility and has been in the hands of the public.
In the unlikely event your shipment is damaged in transit or your package contains the wrong items, your claim must be reported to Velocity Ammo within 7 days from receipt of the shipment. Any claims outside the 7 days will be considered void and the sale will be final.
If your package is damaged during shipping a claim will be filed with the shipper and a refund or replacement will be issued once the claim investigation has concluded.
Orders that have not been shipped can be cancelled. If an order has already been shipped, the order cannot be cancelled.
We reserve the right to cancel any order when the Terms and Conditions have not been complied with. In the event that an order is cancelled, a refund will be issued, minus a 6% re-stocking fee.